Hi-Tech Software Solutions has several strategies that help you use our products:
- Downloads and Updates: Access to the most current programs and User’s Manuals (authorized HIPAA contacts only).
- User's Manuals: Current User’s Instructions Manuals are provided upon installation and with our updates. We also post revised manuals on our website under Downloads and Updates.
- Important Instructions: Detailed instructions on current topics.
- Year-end Instructions: Step-by-step procedures for year-end processing in the Hi-Tech Software Solutions Financial systems.
- Hi-Q Education and Training Plan: Authorize the training your staff needs to make full use of the Hi-Tech applications.
- Education and Training Options: Webinars, workshops, on-site and telephone training options.
- Webinar Schedule: View our upcoming webinars and other training events.
- GoToAssist™: Live remote assistance that allows Hi-Tech Support to connect to and view your system to resolve support issues.