Webinars & Schedule

Education and training in our long term care software

 Click to view the current Webinar schedule on the Hi-Tech Calendar. 

 

About our Webinars

 

Using GoToWebinar™ web conferencing software, we present free Webinars on many topics on multiple days and times.

  • You can attend short, highly focused sessions without leaving your facility.
  • We repeat topics to meet high demand and to coincide with regulatory program changes and end-of-period projects, such as closing the payroll quarter or end-of-month reconciliations.
  • Your staff can suggest topics for future webinars.

Hardware and Software requirements:

  • An email address for each user who should receive invitations to Webinars.
  • Internet access on the PC where you plan to view a Webinar.
    HTS recommends hi-speed access.
  • Audio based on VoIP (Voice over Internet Protocol). This allows you to hear the Hi-Tech presenter.
    • Use the speakers that came with your PC. If you do not have speakers or headset, call in and establish a phone connection. Normal toll charges will apply.
    • If you do not want to disturb your co-workers, add a headset to your system and use that to listen to the webinar presenter.
    • To communicate with the presenter, use the Chat feature to type in comments or questions.

How to Register for and Attend a Webinar:

    • If you have not been receiving Webinar invitations, send a valid email address  to Webinars@Hi-TechSoftware.com. Provide your facility name, users’ first and last names, email addresses, and the Hi-Tech applications you use.
    • Two weeks before a Webinar date, we will send you an invitation if the Webinar is about an application that you use.  
    • When you receive the invitation, follow the registration process. Register each PC on which your staff will attend a Webinar. Several staff members can use a single registration if they can comfortably hear and view the session from the same PC.
    • After you register, you will receive an email confirmation with the link you will use to Join a Webinar. If you do not receive a confirmation, check your Spam folder. Ask your IT support staff to allow emails from the citrixonline.com account to come into your Inbox.
    • A few minutes before the session is scheduled to begin, click the link in the confirmation or reminder email. Click Join a Webinar > Launch Software. If necessary, enter the Webinar ID from the confirmation email.
      After the Webinar, complete the short survey that displays on the screen.
      Your responses will help us improve our technique.